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                  <text>Digital libraries in the context of human development: the case of
Brazil

Timothy Aaron Thompson (University of Miami) - t.thompson5@miami.edu
Resumo:
To date, relatively few studies in English have focused on the growth of digital libraries in the
developing world. Brazil provides an apt case study for examining the evolution of digital
initiatives in the context of a developing country. Assumptions about the goals and content of
digital projects in developed countries may not be applicable to the socioeconomic context of
developing countries. In North America and Europe, for example, the early days of digital
library development were dominated by cultural heritage projects. In Brazil, however, the
need to implement sustainable, scalable systems for scholarly communication led to a different
set of priorities. As a result, a culture of open access to information has come to define the
outlook of Brazilian digital library administrators. In-depth interviews with 21 project
managers from 13 digital libraries in Brazil provide a basis for exploring the social relevance
of digital libraries in the context of human development.
Palavras-chave: Brazil. Digital
research.

libraries.

Human

development.

Interviews.

Qualitative

Área temática: Temática III: Bibliotecas, serviços de informação &amp; sustentabilidade

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�XXV Congresso Brasileiro de Biblioteconomia, Documentação e Ciência da Informação –
Florianópolis, SC, Brasil, 07 a 10 de julho de 2013

Digital libraries in the context of human development: the case of Brazil

Abstract:
To date, relatively few studies in English have focused on the growth of digital
libraries in the developing world. Brazil provides an apt case study for examining the
evolution of digital initiatives in the context of a developing country. Assumptions
about the goals and content of digital projects in developed countries may not be
applicable to the socioeconomic context of developing countries. In North America
and Europe, for example, the early days of digital library development were
dominated by cultural heritage projects. In Brazil, however, the need to implement
sustainable, scalable systems for scholarly communication led to a different set of
priorities. As a result, a culture of open access to information has come to define the
outlook of Brazilian digital library administrators. In-depth interviews with 21 project
managers from 13 digital libraries in Brazil provide a basis for exploring the social
relevance of digital libraries in the context of human development.

Keywords: Brazil. Digital libraries. Human development. Interviews. Qualitative
research.
Thematic area: Temática III: Bibliotecas, serviços de informação &amp; sustentabilidade

1 Introduction

The development of digital libraries in Brazil can be divided into roughly three
phases. The first phase of digital library development (1995–2002) saw the creation
of major initiatives in the area of scholarly communication; funded by state and
federal agencies, they helped establish a strong commitment to open access
academic publishing in the country (CUNHA and MCCARTHY, 2006). During this
period, digitization projects involving special collections or archival material tended to
be smaller, less frequent, and less integrated, a trend that differed from the dominant
pattern in North America and Europe, where cultural heritage collections were a
predominant presence in digitization projects from the early days of the Internet
(DALBELLO, 2008). The second phase (2003–2006) represented a transitional
period marked by the growth of open access institutional repositories as well as inhouse and commercial solutions for digitization and project management. Finally, the
third phase (2007–present) has signaled a new turn toward special collections,
archives, and integrated access to digital resources in the arts and humanities
(THOMPSON and MCCARTHY, 2012).

�XXV Congresso Brasileiro de Biblioteconomia, Documentação e Ciência da Informação –
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The primary objective of this study is to provide an overview of the current
state of digital libraries in Brazil, focusing on a core group of 13 initiatives. What are
the characteristics of these initiatives? Who is responsible for managing them? How
did they develop, what do they have in common, what sets them apart, and what
challenges do they face? Why were they created and what communities were they
intended to serve? These questions will be explored in the context of human
development. In the field of development studies, the human development approach
is one that stresses overall quality of life as an indicator of development. Whereas
traditional views of development tend to measure “progress” according to economic
indicators, such as a country’s gross domestic product (GDP), the human
development

approach

emphasizes

the

importance

of

enlarging

people’s

“substantive freedoms” and their power to choose (SEN, 1999, p. 3). One of the basic
components of this approach involves full, open access to information and
knowledge.
Dalbello, in detailed studies focused on North America (2004) and Europe
(2008, 2009), examined the role of digital libraries as new vehicles for preserving a
country’s cultural memory. Dalbello’s analysis placed a premium on the role of culture
as the sine qua non of national digital initiatives. The same level of attention,
however, has not been given to the digital libraries of developing countries. Does
Brazil’s socioeconomic context play a decisive role in determining the mission and
content of its digital libraries? What are the opinions of Brazilian digital library
administrators and project managers regarding questions of social relevance? Are
the goals of human development seen as important to digital library administrators in
Brazil? A study of Brazilian digital libraries serves to test and potentially qualify
Dalbello’s emphasis on the centrality of culture in digital library development.

2 Methods

This paper reports the results of a primarily qualitative study of Brazilian digital
libraries carried out from October to December of 2011. Semistructured interviews
(ranging from one hour to 90 minutes) were conducted with 21 administrators and
project managers from 13 digital libraries in Brazil. The projects included in the study
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varied widely in size, complexity, and rates of usage. Some respondents questioned
the term “digital library” itself, since it was taken to imply a direct comparison to a
physical library, a comparison that did not reflect their understanding of the
institutional context of their work. For the purposes of this paper, however, the terms
digital library, digital project, and digital initiative will be used interchangeably. The
study’s working definition of “digital library” is borrowed from Toutain (2006):

A library whose informational content consists of full-text digital objects—
books, periodicals, dissertations, images, videos, and so on—that are stored
and made available, through standardized processes, on dedicated or
distributed servers and accessed via computer networks. (p. 16) 1

The projects included in the study were drawn from a preliminary list of 26 digital
initiatives. Although far from exhaustive, this list included a range of large and small
projects from a variety of Brazilian institutions. All interviews were conducted in
Portuguese and took place in person on the premises of the institution or
organization responsible for the digital library. The interviews were digitally recorded
and transcribed for analysis, totaling a combined 15 hours of recorded content.
Participants were asked to respond to a series of 12 questions, providing projectrelated information and offering their opinions about the general social relevance of
digital libraries in Brazil.
To complement the interviews, the study also included a quantitative aspect.
Participants were asked to complete two questionnaires: one soliciting basic
demographic information and another requesting detailed technical information about
their digital project, covering topics such as software, digitization workflow, usability,
and copyright. Most demographic questionnaires were returned at the time of the
interview. Technical questionnaires, which were open to input from the entire project
staff, were returned by electronic mail at the convenience of the respondents.
Respondents’ ability to complete the technical questionnaire varied greatly
depending on their access to specific technical information about the project. This
variance points to a gap in technical support that also emerged as a theme during the

1

All translations from Portuguese, including interview quotations, are by the author.

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interviews. A sufficient number of questions were answered by all projects, however,
to allow for comparison on certain points.
Previous discussions of Brazilian digital libraries have focused on listing and
describing current projects or providing a general overview of the digital library
landscape (Cunha &amp; McCarthy, 2006; Rosetto, 2008). The current paper represents
what may be the first attempt to present original, first-hand research on the
development and management of digital libraries in Brazil. Although the study’s small
sample size potentially limits its ability to generalize about Brazilian information
professionals or digital libraries, it can still be seen as representative of the range of
digital libraries currently active in the country. The study’s overall objective is to
provide a baseline that future studies of Brazilian digital libraries can build upon.
Subsequent research is needed to improve on the study’s methodology and expand
its sample base to include additional digital initiatives. Because the study focused
solely on project managers, further research is needed to examine the perspective of
Brazilian digital library users as well.

3 Findings

3.1 Participant profile

Of the study’s 21 participants, 47.6% were male, 52.4% were female, and
61.9% were age 40 or older (see Table 1). Six interviews were conducted with a
single participant, six with two participants, and one with three participants. The job
titles of 14 participants (66.7%) included terms such as coordinator, director, or chief,
indicating primary administrative responsibility for the digital library in question. The
six single-participant interviews were conducted exclusively with administrators; one
interview was conducted with two participants who indicated shared administrative
responsibility; and the remaining six interviews were conducted with administrators
and additional participants whose job titles reflected other management roles in the
project.

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Table 1 – Participants by Age and Sex (N = 21)

Age
Under 40 (n = 8)
40 and Older (n = 13)
Total

Men
(n = 10)
19.05 %
28.60
47.65 %

Women
(n = 11)
19.05 %
33.30
52.35 %

Total
38.10 %
61.90
100.00 %

All participants reported having an undergraduate degree, with an average
graduation year of 1992 (SD = 13.20). Library science (including degrees in
documentation) was the most common undergraduate field, accounting for just under
half of all participants (48%). An academic degree beyond the undergraduate level
was reported by 17 participants (81%): seven had completed a specialization, which
is a course of study that includes management and professional degrees such as the
Master of Business Administration (MBA); 10 held a master’s degree; and seven held
a doctoral degree. Across all degrees, a total of 17 different academic fields was
reported. History and library science accounted for 47% of all degrees, although the
number of individuals holding library science degrees (n = 11) was nearly triple the
number of those holding history degrees (n = 4). The average of 2.33 degrees per
participant (SD = 0.91) reflects the overall level of educational attainment of the study
population.
Two participants with library science degrees indicated prior professional
experience with digital initiatives; for the remaining nine librarians, the current project
represented their first experience with digital library development (although two also
described having previous technical experience with databases or electronic
resources). Participants with library science degrees were chiefly responsible for
seven of the 13 projects in the study (53.8%), whereas the remaining six projects
(46.2%) were not overseen by librarians. Of these six, participants reported that
librarians were involved to varying degrees in four projects (30.8%), whereas two
initiatives (15.4%) had no librarian involvement.
The 10 participants who did not also hold a degree in library science
represented a variety of academic and professional backgrounds: computer
networks, engineering, history, law, linguistics, literature, marketing, psychology,
public administration, sociology, and urban planning, with all 10 holding at least one
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degree (including specializations) beyond the undergraduate level. Six of these 10
participants held doctoral degrees, three of which were in the field of history. One
participant reported prior experience with a digital initiative, whereas the remaining
nine indicated that their experience with digital libraries had begun with the current
project (of these participants, one also indicated prior technical experience as a
systems analyst). The projects represented by these participants were somewhat
more likely to involve cultural heritage collections, as the presence of historians might
suggest: four cultural heritage collections were managed by this group, compared to
three in the group of projects directly overseen by librarians.
For both groups, the average time participants had spent working on the digital
project in question was over four years (M = 4.43, SD = 3.49). The librarian group
displayed greater variance (M = 4.71, SD = 4.86), with two participants reporting over
a decade of experience and two reporting a year or less. Participants in the
nonlibrarian group were closer to the average (M = 4.15, SD = .81).
The heterogeneity of academic backgrounds among the study’s participants
may be a reflection of the disciplinary diversity of the digital libraries field in general:
those responsible for digital projects or special collections are often expected to have
a background in project management or expertise in a relevant subject area (CHOI
and RASMUSSEN, 2009). It may also suggest that there is a shortage of qualified
librarians prepared to take leadership roles in Brazilian digital projects. In the U.S.
context, a similar shortage of digital librarians has been described by Tennant (2002),
Choi and Rasmussen (2006), and Thomas and Patel (2008). For Brazilian students
pursuing an undergraduate degree in library science, opportunities for specialization
in digital libraries have been limited (MÁRDERO ARELLANO and CUNHA, 2004).
Academic courses related to digital libraries are offered primarily at the graduate level
as part of master’s programs in information science, and the majority of Brazilian
universities have yet to develop digital library programs, although many have
implemented open access institutional repositories in recent years (CUNHA and
MCCARTHY, 2006).
In a profession that is being transformed by rapid technological change,
curricular standards must be constantly updated in order to keep pace with new
developments. As Márdero Arellano and Cunha (2004) stated, “The success of digital
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libraries in Brazil will depend to a large extent on the existence of human resources,
both in quantity and quality.” This statement is also relevant to the current curricular
structure of archival studies and museum studies in Brazil, which, like library science,
are primarily undergraduate fields. As separate undergraduate careers tracks, the
disciplinary divisions separating these three fields are particularly pronounced—
which tends to make interdisciplinary collaboration among them less common. In the
present study, five of the seven projects led by individuals with library science
degrees were also managed within libraries (the remaining two were hosted by a
university and an NGO, respectively). This would seem to suggest that institutional
and disciplinary boundaries tend to limit the activity of Brazilian librarians, making
them less likely to be actively involved in the implementation of digital initiatives
outside the context of traditional library services.

3.2 Project profile

The 13 digital projects in the study represented a range of institutional
identities: archives, government agencies, libraries, museums, nongovernmental
organizations (NGOs), and universities. Regarding the content of their digital
collections, there were three primary areas of activity: cultural heritage, government
information, and scholarly communication (see Table 2). The study’s government
information projects posed somewhat of a special case because they incorporated
aspects of both cultural heritage initiatives and institutional repositories: although
each of the three included legal and academic publications produced by members of
its parent institution—and so could be placed in the scholarly communication
category—each had also invested in rare book digitization or online exhibitions. The
study sample also reflected the current geographic distribution of Brazilian digital
libraries, which are largely concentrated in the Brasília–Rio de Janeiro–São Paulo
triangle: four projects from each of these urban areas responded to the invitation to
participate in the study. One project from a city in Northeast Brazil, a region that has
historically seen less investment in technology and infrastructure, also participated in
the study. Table 2 (below) provides a detailed profile of the study’s 13 digital projects.

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A distinction should be drawn here between a project’s primary institutional
identity—the identity of its parent organization—and its secondary identity, if
managed by a subsidiary unit or third party. In Table 2 the institutional category of
library, for example, is used to refer only to standalone libraries that served the
general public directly, in contrast to academic or special libraries that served the
needs of a parent organization. This distinction is most relevant regarding three of the
four digital projects hosted by government agencies: although technically managed
within libraries, much of their content was either produced by or designed to meet the
information needs of internal users. The distinction also applies to projects that relied
on vendors to manage and implement their digital libraries. One of the two “library”
projects, for example, worked with a single vendor that was responsible for all
aspects of digital library development. Likewise, one of the university projects was
institutionally affiliated with a university, but its digital library was developed by an
ensemble of three different vendors (the participants from this project represented the
vendor responsible for textual editing and overall project coordination).
Funding (and instability of income from year to year) was a major concern for
many of the digital libraries in the study. Only two projects (numbers 2 and 9)
reported having their own budget. Other projects were either funded internally by
their parent institution (as in the case of government agencies) or depended on a
variety of sources of funding, primarily from the public sector.
Table 2 – Profile of digital libraries (N = 13)
Primary
sources of
funding (past
and present)

Digital
library

Launch
year

Primary
institutional
identity

Primary area of
activity

1

1998

Library

Cultural heritage

MinC

2

1998

NGO

Scholarly
communication

Fapesp, CNPq

3

2002

University

Cultural heritage

4

2002

Government
agency

Scholarly
communication

5

2003

Library

Cultural heritage

CNPq, Grupo
Santander,
Internal (public)
Finep, Internal
(public)
Fapesp,
Petrobrás,
BNDES, MinC,
Harvard
University

Location
(state)

Number
of items

Staff*

24,100

5

190,599

35

Paraíba

459

4

Distrito
Federal

173,707

5

São
Paulo

4,711

NA

Rio de
Janeiro
São
Paulo

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Government
agency
Government
agency

Government
information
Government
information

2007

Archive

Cultural heritage

9

2008

NGO

Scholarly
communication

10

2009

University

Cultural heritage

11

2009

Government
agency

Government
information

Internal (public)

12

2010

University

Cultural heritage

MEC, Faperj

Cultural heritage

IBM, MinC,
FDD,
Sociedade de
Amigos

6

2004

7

2006

8

13

2010

Museum

Internal (public)
Internal (public)
Fapesp,
BNDES, Casa
Civil, FDD
Internal
(private)
Fapesp, FDTE,
Internal (public)

Distrito
Federal
Distrito
Federal
São
Paulo
Rio de
Janeiro
São
Paulo
Distrito
Federal
Rio de
Janeiro
Rio de
Janeiro

36,611

18

211,941

5

40,000**

NA

41,498

5

3,020

33

1,519

3

120

NA

1,745

7

* Staff total includes full-time, part-time, and interns.
** The total of 40,000 items is a rough estimate based on a reported total of 400,000 individual image
files (rather than digital objects).

4 Opinions about social relevance

Participants were asked to reflect, generally, on the impact of digital libraries
on human development and, specifically, on the social relevance of the projects they
were responsible for managing. They described the content of their digital libraries as
being primarily relevant to the academic community. Several participants were also
interested in appealing to high school students or members of the general public, but
the majority viewed their projects as providing resources that would be relevant to
researchers. Brazil’s context as a developing country did not seem to influence the
kind of information provided by the digital libraries in the study, but it did seem to
affect the ways in which the issue of social relevance was framed. The principle of
providing open access to knowledge was closely linked to participants’ views of
social relevance and human development. One participant pointed to the social role
of digital libraries in reducing inequality and overcoming geographic barriers on a
local level:

There are people on the outskirts of the city of São Paulo who take two or
three hours to get downtown. When we digitize these collections, we’ll be

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seeing to it that these people no longer have to make a trip downtown to
obtain information.

This view was affirmed by a second participant, who framed it as a national issue:

[This project] is tremendously useful. You’re breaking down barriers. We have
to remember that this is a country of continental proportions. We’re eliminating
geographic barriers. One way or another, we’re making it possible, especially
for regions where access is more difficult, [...] we’re helping make Brazil more
interconnected.

Some highlighted the role of digital libraries as efficient delivery mechanisms for local
content—content that, otherwise, might have no way of reaching potential users:

I think it’s a way to facilitate and disseminate this knowledge, to share
something with people that they wouldn’t otherwise have access to, or would
have great difficulty in accessing, or wouldn’t even know about, right? They
wouldn’t even know about what we have here. [...] We receive a lot of positive
feedback, e-mails with positive feedback. People from all over Brazil, from
places you wouldn’t even imagine, have contacted us to say, “Hey, I’m
connected. I’m preparing for a civil service exam. I used it in an assignment”.

Others echoed this sentiment, placing it within the context of Brazil’s overall
information landscape: the absence of quality public, school, and university libraries
was seen as making digital library services all the more relevant. The director of a
scholarly communication project emphasized the historical and cultural factors that
had served to accelerate the obsolescence of physical libraries in Brazil:

I believe that virtual libraries are extremely important in a country where there
are basically few public libraries in general, except in big cities. Or at least
outside of big cities, there are few quality public libraries. This is a country that
has really grown in the last 20 years in terms of new universities, the majority
of which have low-quality libraries. And what’s more, with a reading culture
that’s miniscule and limited. If you go to a university, you won’t see many
people at the library. [...] If you go to a U.S. campus, the library is still a place
of study. On Brazilian campuses, the library is not a place of study. So there
are few libraries, of poor quality, and this amplifies, reproduces a culture of not
using the library. So, I think the future lies with virtual libraries. There’s no

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doubt about it. Even more so in a country like Brazil that lacks real, physical
libraries of quality. There are very few.

The manager of one cultural heritage project, however, saw digital libraries as a
necessary complement to traditional library services, not a substitute. In this view,
digital libraries have a potential role to play in bolstering the social profile and
relevance of libraries in general:

Brazil is a country without libraries. [...] Even in a city like São Paulo, which is
a country unto itself, with nearly 11 million inhabitants, there are public
libraries, but very few! And they don’t see much use. And we tend to lose sight
of this horizon. There are projects focused on creating [physical] libraries, and
they need to be improved and expanded. We don’t believe that our [digital]
library competes or should compete with the creation of physical libraries in
Brazil. It should serve to encourage reading; it should help draw attention to
books, so that people want to visit [physical] libraries as well. [...] Digital
libraries are a simplified tool for immediate, broad access to information, and
therefore they contribute to human development. And we’re committed to
aiding in human development. We make books available that are sometimes
very rare, very difficult to access. Or sometimes not, sometimes they’re difficult
to access not because the book itself is rare . . . but because there are people
who don’t have access to a title because their city doesn’t have a library,
because the title isn’t in their school library, because they’re not able to go to
the bookstore and buy it because they don’t have the money. Whereas here
everything is available for free, so long as you have an Internet connection.

This participant’s caveat regarding the need for Internet access raises the issue of
basic infrastructure: discussions of open access must inevitably address literal,
physical access as well. In 2010, 27% of Brazilian households had an Internet
connection (INSTITUTO BRASILEIRO DE GEOGRAFIA E ESTATÍSTICA, 2010).
The government’s recently created National Broadband Program aims to increase
the figure to 40% by 2014 (MINISTÉRIO DAS COMUNICAÇÕES, 2012). However,
the digital divide was not an issue that most participants chose to emphasize directly,
although one did make the following observation:

Today, in Brazil, we’re talking a lot about digitization, but the infrastructure for
digital inclusion is not advancing. At some point, I think we may run into a
bottleneck here. We may start having money to digitize our collections, but
then some places will have only low-speed access to them.
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The lack of discussion of the digital divide may have stemmed in part from the nature
of the projects themselves; their missions, defined by the immediate context of their
parent institutions, often lacked clear plans for public outreach or social inclusion.
In this regard, participants were also asked about their use of social networks
as a means of interacting with users and publicizing their digital collections. Two
digital libraries maintained their own social network accounts: one project was active
on both Facebook and Twitter, whereas the other was active primarily on Twitter.
Participants from six projects stated that social network accounts were maintained by
the communications department of their parent institution, with content from the
digital library featured on a regular basis. One project had attempted to maintain its
own accounts, but was unable to update them regularly. The lack of human
resources was cited as a primary reason for relying on institutional rather than
project-specific social network accounts.
Perhaps the central paradox of digital library development in Brazil is that the
primary goal of most projects was to expand or facilitate open access to information,
but most participants acknowledged having relatively little knowledge about or
interaction with actual users. Of course, this is somewhat less true of scholarly
communication projects or institutional repositories, whose user populations are more
clearly defined—although participants from the latter observed that much of their
traffic came from outside their parent institutions. Only one participant (a government
librarian) discussed having carried out a formal user study, which focused on users
who had registered to receive updates when new items were added to the
institutional repository.

5 Conclusion

In Brazil’s context as a developing country, the preservation of cultural
heritage has not been the main factor driving digital library development, as
demonstrated

by

the

chronological

precedence

of

large-scale

scholarly

communication projects. The need to implement sustainable, scalable systems for
publishing academic journals and theses and dissertations, for example, has led to a
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different set of priorities in the development of information systems in Brazil. As a
result, a culture of open access to information has come to define the outlook of
digital library administrators in the country. This strong commitment to open access
stands in contrast to the for-profit model of academic journal publication that
continues to predominate in North America and Europe.
At the same time, however, Brazil presents a complex case because its digital
libraries have been shaped by the country’s social context only in part: they are not
explicitly oriented toward addressing socioeconomic inequality or serving users who
suffer from information scarcity on a basic level. A potential model for future digital
library development may be found in the philosophy of the Brazilian educator Paulo
Freire. Extrapolating from Freire (1989), a digital library geared toward human
development would be created in close collaboration with local communities, and it
would contain resources that responded to the immediate needs of community
members in the context of their “dramatically lived reality” (p. 20). The first items to be
added to a new digital collection might even be texts produced by members of the
community themselves. In the end, the 13 digital libraries examined here did respond
directly to the information needs of specific communities, but those communities were
institutional communities, defined first and foremost by existing social structures
rather than the goals of human development.
To a certain extent, the social relevance of Brazil’s current digital libraries is
limited by the specialized nature of their content. None of the projects in the study
had been designed to meet basic information needs, support community
development, or address the country’s digital divide directly. This is not to say that
they do not perform an essential function: their support of academic research,
institutional memory, and cultural heritage is directly relevant to human development,
and its importance should not be underestimated. Moreover, the symbolic
significance of equitable access to information—particularly when it involves cultural
artifacts, traditionally the domain of the privileged few—has particular resonance in
the context of Brazilian history. As Suaiden (2000) observed, books were historically
viewed as status symbols in Brazil, especially because of their high price: “People
would place books in their sitting room to demonstrate that they were knowledgeable
and were to be viewed as intellectuals. Owning books was synonymous with having
13

�XXV Congresso Brasileiro de Biblioteconomia, Documentação e Ciência da Informação –
Florianópolis, SC, Brasil, 07 a 10 de julho de 2013

power and knowledge. Books were to be preserved, not consumed” (p. 55). The
question of social relevance is ultimately context dependent. In Brazil, digital libraries
do play a leveling role, democratizing knowledge and diminishing the negative effects
of cultural privilege.

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Florianópolis, SC, Brasil, 07 a 10 de julho de 2013

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15

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